Refund policy

All sales are final.

Because we're a small batch business — each whisk and scoop is hand-finished by skilled craftspeople — we're unable to offer returns or refunds on standard orders. Restocking and re-inspection costs would force our prices up by roughly 20%, and we'd rather keep things affordable for you.

That said, we genuinely care about every package leaving our hands. We'll always make it right in these cases:

• Item arrived broken or damaged in transit — photo proof required within 7 days of delivery.
• Wrong item shipped — we'll send the correct one, no return needed.
• Order never arrived — verified by tracking 30+ days after shipment.

How to report an issue

Email suyisuzy66@gmail.com within 7 days of delivery with:

• Your order number
• A photo of the issue
• A brief description

We reply within 2 business days, usually faster.

Thank you for choosing Dawn Whisk. Every order supports a quiet, considered way of making things.